Refund policy

Refund Policy

If you purchase items from this website and there is an issue with what you are provided, please contact us to discuss. Any refunds provided exclude the cost of the original shipping of the goods and is for the goods only. The customer will also be responsible for return delivery charges. We will only accept an item back into stock by post, and process the refund if it is still fully packaged and unused within 30 days of purchase. Returns of unused umbrellas are subject to a 10% handling fee. This assessment will be made by Wedding Umbrellas Australia staff at the time and upon point of return.